What For Your Personal Data Is Used
This privacy police is the list below explains why we can collect, use, and store our users’ personal data:
To create/manage the users’ accounts as well as to prevent fraud and credit risks
To set up the users’ access to the tradingacademy.uk (hereinafter referred to as the website), personal data (such as last name, first name, user name, e-mail address) must be stored electronically. Depending on the website, the users can also enter further personal data into their profiles on a voluntary basis. We need to verify the users’ identity to provide them with personal access to the website. The process of verification is helping us to manage the users’ accounts within the website effectively and to ensure that the users are getting the best service and support from our customer care. We process the users’ personal data to prevent or detect possible fraud or abuse, to protect the security of the users, the website, and third parties. We may also use scoring methods to assess and manage credit risks. This may include third parties carrying out credit or identity checks on our behalf.
To provide the users with products and services/information about our products and services as well as to review the users’ ongoing needs
Our website serves the purpose of providing training and instructions. Once the users open accounts within the website or subscribe to an update or webinar, we will be obliged to use the users’ personal data to perform our services and comply with our obligations towards the users. It is also in our legitimate interests to ensure that we are providing the best products and services, so we may periodically review the users’ needs to make sure that the users are getting the benefit of the best possible products and services presented by our website.
To help us improve our products and services, including customer care, and develop and market new products and services
We may process personal data received from the users within the website and/or through surveys to help us improve our products and services. The users’ personal data can be anonymized and aggregated to make statements to the users about the use of the website. The identification of individual persons is not possible in this case. It is in our legitimate business interests to use the users’ personal data in this way to ensure that we provide the users with the best products and services available on the market and maintain our leadership in the industry.
To handle and/or settle eventual disputes
We may be obliged to use the users’ personal data collected to handle and/or settle eventual disputes with the users. It is in our legitimate business interests to ensure that disputes are addressed and settled as fast and efficiently for both sides as it is possible.
To comply with applicable law, court order, other judicial processes, or the requirements of any applicable regulatory authorities
We may need to use the users’ personal data to comply with applicable law, court order, or other judicial processes, or the requirements of any applicable regulatory authority. We do this not only to comply with our legal obligations but because it may also be in our legitimate interest.
To send surveys
From time to time, we may send the users surveys as part of our customer feedback policy, and it is in our legitimate interest to ask for feedback to ensure that we provide the best service to the users. However, we may also ask the users to participate in other surveys from time to time, and if the users agree to participate in such surveys, we rely on the users’ consent for processing their personal data gathered during such surveys. All responses to any survey we send out whether for customer feedback or otherwise will be aggregated and depersonalized before the survey results are shared with any third parties.
To conduct data analysis
The website may use so-called “web beacons” or “pixel tags”. The implementation of such tools allows monitoring the activity of the users on the website most commonly for the purposes of web analytics and/or page tagging. Those tools usually provide completely anonymized personal data; therefore, there is no need for legal permission.
To pursue marketing research
We may process the users’ personal data to send marketing materials via email, or phone, or other agreed forms (including social media campaigns) to ensure that the users are always kept up to date with the latest products and services within the website.
To do internal research and record-keeping
The website may need to process the users’ personal data for internal research and record-keeping purposes. Such processing is in our own legitimate interests and required in order to comply with our legal obligations. This may include any communications that may happen in relation to the services the website provides for the users. The records will be kept to ensure that the users comply with their obligations under any contract they have entered into with the website.
To carry out corporate restructuring
If the website undergoes corporate restructuring or gets acquired by a third party, the users’ personal data may be used within that reorganization or acquisition. Such use may involve disclosing the users’ details as part of a due diligence exercise. It is in the legitimate interest of the website to process the users’ personal data in this way, provided this is made in accordance with all legal obligations towards the users.
To ensure security
Should the users enter any of the premises of the company behind the website, a record of the users’ image may be kept on the company’s CCTV for security reasons. The company may keep a record of those who entered its premises on any given day. It is in the company’s legitimate interest to do so in order to maintain the safety and security of its working environment.
Personal Data Processing from the Users’ Point of View
Definitions of users’ rights within personal data processing by the website can be found below:
To handle the users’ requests, the website may confirm personal data processing. In case of confirmation, the users may be provided with a copy of their personal data being processed (along with certain other data). Should the users require additional copies, the website reserves the right to charge a reasonable administration fee.
If the website holds an inaccurate or incomplete register of users’ personal data, the users may have it rectified. If such personal data is shared with third parties, the website will inform the third parties about the necessity of rectification where it is possible. It is an obligation of the website, where it is possible and lawful, to provide the users with the necessary information about the third parties with whom the personal data was shared.
The users may appeal to the website with a request to delete or remove their personal data in certain circumstances. These circumstances include the withdrawal of consent by the users (where applicable), provided that the website has no legal obligation to keep the users’ personal data. Such requests may be subject to data retention time limits the website is required to comply with in accordance with applicable laws. In case the website shares the data with third parties, it may inform the third parties as soon as legally possible about the necessity of the users’ personal data erasure. In case of the users’ appeals towards the website, where possible and lawful to do so, the website may inform the users about the third parties with whom the data was shared.
The users may appeal to the website in order to “pause” the processing of their personal data in case the users impugn the accuracy of their personal data processing. It may not stop the website from storing the users’ personal data, though. The website may inform the users about revoking the block. In case the website shares the users’ personal data with third parties, it may inform these third parties about the restriction where possible. In case of the users’ appeals towards the website, where possible and lawful to do so, the website may inform the users about the third parties with whom the users’ personal data was shared.
In certain circumstances, the users may have the right, according to the General Data Protection Regulation (679/2016), to obtain their personal data (in a structured, commonly used, and machine-readable format) from the website and to reuse the data elsewhere or address the website in order to transfer the data to a third party of the users’ choice.
Based on the users’ appeals to the website, it may stop their personal data processing if the website:
- relies on its own legitimate interests to process the users’ personal data except if the website can provide and demonstrate ample legal reasoning for the processing;
- uses the data for direct marketing;
- processes the data for research purposes unless such processing is necessary to perform a task fueled by the public interest.
Automated decision-making and profiling
The website may make decisions based solely on an automated process (e.g., through automatic profiling), which may affect the users’ abilities to use services or have other significant effects on them. The users can address the website to prevent the possibility of being subject to such decisions unless the website demonstrates that they are necessary to conclude or execute a contract between the website and the users. However, even in this case, the users are entitled to challenge such a decision and ask for human intervention.